Don't Forget to Update Your TMPO Disclaimer

It's time to update your TPMO disclaimers!

The new TPMO Disclaimer language must be used where it is required beginning on October 1, 2023, which is the start of marketing for 2024 Plans.

TPMOs must continue to use the applicable TPMO Disclaimer in all of the following scenarios:

• Verbally within the first minute of a sales call.
• Electronically when communicating with a beneficiary through email, online chat, or other electronic means of communication.
• Prominently on TPMO websites.
• All marketing materials, including print materials and TV ads, that the TPMO developed, used, or distributed.

If you do not sell for all MA organizations or PDP sponsors in the service area, you must use the following TPMO Disclaimer:

“We do not offer every plan available in your area. Currently we represent [insert number of organizations] organizations which offer [insert number of plans] products in your area. Please contact Medicare.gov, 1‑800‑MEDICARE, or your local State Health Insurance Program to get information on all of your options.”

If you do sell for all MA organizations or PDP sponsors in the service area, you must use the following TPMO Disclaimer:

“Currently we represent [insert number of organizations] organizations which offer [insert number of plans] products in your area. You can always contact Medicare.gov, 1‑800‑MEDICARE, or your local State Health Insurance Program for help with plan choices.”

In our new Compliance Hub, you can download materials that will help you navigate all of the new compliance rules for 2024.